This PE-backed manufacturer was operating in one of the most volatile business environments in recent memory. COVID disruptions, supply chain constraints from US-China trade tensions, and raw material cost fluctuations were hitting simultaneously. Leadership needed to make fast decisions — and they had no reliable way to see the full picture of their business.
Data existed across four disconnected systems: Shoplogix for manufacturing floor metrics, Sage for financials, Salesforce for sales activity, and inventory management systems handling product data. Offline files added another layer of manual effort. Executives and investors were asking the same questions every week. Getting answers required calling people, waiting for reports, and rebuilding the same Excel files by hand.
The diagnostic confirmed what leadership already suspected: the data was there. The infrastructure to access it was not. Four systems holding trusted operational, financial, sales, and inventory data — none of them talking to each other. No single source of truth. No way to see the business as a whole.
With a holistic view of operations, the executive team pivoted their supply chain to address US-China trade tensions — a move that would have been impossible without consolidated data across manufacturing, inventory, and sales.
The single source of truth gave leadership the visibility to weather COVID disruptions, supply chain constraints, and raw material volatility without losing sight of the business.
When the company upgraded their ERP system, the centralized data ecosystem absorbed the change seamlessly. Reporting continued without interruption. Not a single dashboard broke.
The infrastructure NuView built did not just solve today's problem. It made the business resilient to the next one.
